Privacy Policy

1. Information We Collect

Order & Account Data

  • When you place an order or register an account, we collect your name, billing and shipping address,
    email address, and phone number to process and fulfill your purchase.

2. How We Use Your Data

  • Process Orders: to manage payments, shipping, and refunds.

  • Customer Service: to respond to your questions, feedback, or returns/exchanges.

  • Personalization: to recommend products, show relevant offers, and improve site functionality.

  • Marketing: to send you promotional emails, only if you’ve given consent.

3. Third‑Party Services

To provide and improve our service, we share your data with:

  • Payment Processors: Midtrans

  • Shipping Calculators: RajaOngkir

  • Analytics & Tag Management: Google Analytics, Google Tag Manager

We require all partners to handle your data in accordance with this policy.

4. Data Security

We implement industry‑standard measures (SSL/TLS encryption, secure servers, access controls)
to protect your information. While we strive to safeguard your data, no online system is completely risk‑free.

5. Data Retention

  • Order Records: retained for up to 5 years to comply with accounting and legal obligations.

  • Account & Marketing Data: kept until you delete your account or withdraw your consent.

6. Your Rights

You have the right to:

  • Access or correct your personal data.

  • Request deletion of your account and order history.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us as below.

7. Contact Us

If you have questions about this Privacy Policy or want to update your data, reach out any time:

Thank you for trusting Allcore. We’re here to keep your data safe and your experience seamless.